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Alchemy Packaging, Presentation and Guarantee

All Alchemy jewelry, accessories and gift-ware are packaged in an Alchemy branded bag, organza pouch, or box.  All products include an Alchemy Guarantee, care instructions, and where applicable a Swarovski Elements branded tag.

Small jewelry items will come packaged in a branded Alchemy bag:

alchemy-small-bag-with-swarovski-elements.jpg

Larger items are presented on velvet card and packaged in an organza pouch as below:

alchemy-organza-packaging.jpg

 

Guaranteed

Alchemy England 1977 Fine English Pewter jewelery and accessories, are hand made in England to an unrivaled quality by Alchemy's own craftsmen.

We guarantee any authentic Alchemy item against any defects or faulty workmanship and materials!  

Please note this guarantee does not include general wear and tear or damage caused by the user/owner. This would include such things as surface darkening, ("patination"), which is a natural effect.  Also, forced over-bending of bangles and ear-wraps, etc, which must be done gently to avoid fracture, are not covered.

In case of any such defects, please return the offending item to us by following the Shipping and Returns instructions.  We will make the appropriate repairs or else replace the item like for like whenever possible.  If the item is no longer available, we will offer you the option of a refund, or a credit voucher to an amount equivalent to it’s original cost.

Taking Care of Your Alchemy

Alchemy of England 1977 products are made from the finest quality English Pewter, which, like silver, may naturally tarnish dependent upon the conditions to which it is subjected.  You may easily polish your Alchemy piece to a brilliant, high lustre, 'antiqued' patina finish with 'Silvo' polishing wad, (in an emergency, tooth powder or similar can be used).  Please do not put pewter in a dishwasher as this will damage the finish of your product.